Phases of the Moon Music + Art Festival

Tickets

Tickets

Ticket Tiers

GA

Full Event Pass
Limited Quantities!

What’s Included

  • Camping/Parking passes must be purchased separately
  • Allows access into the festival grounds Friday, October 16th to Sunday, October 18th.
  • Late night show access
  • Early entry may be accepted with the correct early arrival pass.


VIP

Full Event Pass
Limited Quantities!

What’s Included

  • There is no need for an additional camping pass if your car is going VIP! Free, next-to-car camping is included.
  • Allows access into the festival grounds starting 4 PM Thursday October 15th  – Sunday October 18th. Early entry is included.
  • VIP tickets include up front viewing, free meals and drinks, showers, and more!


What Combination of Passes Do I Need?

General AdmissionVIP

Festival Pass

1 Per Person Required

Each person entering the festival requires their own Event Pass such as Full Event or 2-day. Children ages 12 and younger are free. Everyone else requires a paid admission ticket. If you are driving, your vehicle will require an additional camping pass.

VIP Festival Pass

1 Per Person Required

Each person entering the festival requires their own VIP Pass, and that’s it! Children 12 and under are free. Everyone else requires a full-priced VIP Pass.

Camping Pass

1 Per Vehicle Required

Every vehicle entering the festival requires a Camping Pass or a Parking Pass such as Main Venue, West Woods, or Day Parking. Up to 5 people can ride in one vehicle and split the cost of camping or parking.

VIP Camping

Included with VIP Pass

Camping is included in the VIP Ticket cost, so there is no need to purchase any additional camping passes with VIP if you are coming in a standard vehicle such as a car, truck, or SUV.
*If you are bringing an RV, it is required to RSVP via phone.

Camping

Reserved Campsite

SOLD OUT

What’s Included

  • Reserved Campsites accommodate up to 8 people and include electrical hook-up and access to water!
  • A dedicated Reserved Campground host is available to help you and your friends settle into the festival. Reserved Campsite holders also have exclusive access to the shower house with warm showers and flushing toilets.
  • Two vehicle passes are provided with Reserved Campsites so you may bring two non-RV vehicles, or an RV + Support/Tow vehicle.


Next to Car

Camping

What’s Included

  • No need for carrying your belongings when your camp right next to your car! Next to Car camping allows you to park directly behind your camp site.
  • Next to Car camping is located in the Main Venue Camping area.
  • One camping pass is needed per vehicle. Up to five people can share one camping pass, as long as they arrive in the same vehicle.


Tent Only

Camping

What’s Included

  • Maximize your camping area by choosing Tent Only camping! Tent Only camping allows you to park your vehicle in a remote area and walk your belongings over to your campsite.
  • Tent Only Camping is located in the Main Venue camping area. The vehicle lot will be about a ten minute walk from the Main Venue camping area.
  • One camping pass is needed per vehicle. Up to five people can share one camping pass, as long as they arrive in the same vehicle.


RV

Reserved Campsite

SOLD OUT

What’s Included

  • Reserved Campsites accommodate up to 8 people and include electrical hook-up and access to water!
  • A dedicated Reserved Campground host is available to help you and your friends settle into the festival. Reserved Campsite holders also have exclusive access to the shower house with warm showers and flushing toilets.
  • Two vehicle passes are provided with Reserved Campsites so you may bring two non-RV vehicles, or an RV + Support/Tow vehicle.


RV

Unreserved
Primitive RV Camping

What’s Included

  • This is primitive RV camping only: No water or electric hookups are provided. A free, on-site water and dump station is available for use. Small/silent generators are allowed.
  • RV Unreserved is in the heart of all the action. Nestled between all the stages of Phases, you are within steps to any of the music, activities and amenities on the mountain.


RV in VIP

Reserve by Phone

What’s Included

Please give the ladies at Pipeline Ticketing a call to discuss bringing a RV into VIP. We are open M-F 11am-4pm CST. You can reach us by phone at 785-749-3434 or email at ticketingsupport@potm.us.


Add-Ons

Early Entry

Arrive on Thurs. 10/15
Per Vehicle

What’s Included

  • Beat the crowd and get in a day early! Limited amounts of early arrival passes available.
  • Early entry pass allows entry to the festival on Thursday, October 15th.
  • One early entry pass is needed PER VEHICLE


Shower Pass

Unlimited Showers
Coming Soon

What’s Included

  • unlimited showers at the shower house on site.
  • Non-Transferable (The pass is a wristband).


More Info

Have questions? We have compiled an extensive Ticket FAQ to help you with most general questions. We also have an office full of lovely ladies willing to walk you through the ticket purchasing process over the phone. Give us a ring at 785-749-3434 any-time M-F 11am-4pm CST.

GA Full Event Pass

Each GA Full Event Pass includes

  • Allows access into the festival grounds Friday, October 16th to Sunday, October 18th.
  • Access to all stages
  • Entry to all venue areas
  • Late night show access
  • Opportunity to have the best weekend of your life!
Do you have your camping/car pass?

Every vehicle entering the festival will need a camping or parking pass. Event Passes are not included with this Camping Pass and must be purchased separately. Each person needs an Event Pass and each vehicle needs a camping/parking pass.

GA Fine Print

  • CHILDREN UNDER THE AGE OF 13 WILL BE ALLOWED INTO THE FESTIVAL FREE OF CHARGE WITH PROOF OF AGE.
  • CAMPING IS NOT INCLUDED WITH THE EVENT PASSES AND MUST BE PURCHASED SEPARATELY. EVERY VEHICLE ENTERING THE FESTIVAL REQUIRES A CAMPING OR PARKING PASS.
  • GATE TIMES FOR EVENT PASSES DEPEND ON THE TYPE OF CAMPING PASS YOU HAVE; VIEW A SIMPLE GATE TIMES CHART IN OUR TICKET FAQ.
  • “FESTIVAL” INCLUDES CONCERTS, LATE NIGHT CONCERTS, SCHEDULED ACTIVITIES, AND CAMPGROUNDS.
  • ALL SALES ARE FINAL: NO REFUNDS OR EXCHANGES FOR ANY REASON. PHASES OF THE MOON MUSIC + ART FESTIVAL 2015 IS RAIN OR SHINE. ALL ACTS, TIMES AND LOCATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
  • ARKANSAS SALES TAX AND TOURISM TAX: ALL TICKETS HAVE A 8% ARKANSAS SALES TAX ADDED DURING THE PURCHASE. IN ADDITION TO SALES TAX, ALL CAMPING PASSES ALSO HAVE A 2% ARKANSAS TOURISM TAX ADDED DURING THE PURCHASE. THESE TAXES ARE CALCULATED FROM THE BASE PRICE OF THE TICKET DURING CHECKOUT.
  • ABOUT SERVICE CHARGES: WE AT PIPELINE TICKETING MAKE EVERY EFFORT TO KEEP OUR SERVICE CHARGE AS LOW AS POSSIBLE. THIS CHARGE HELPS COVER THE COST OF TICKETING OPERATIONS, WHICH INCLUDE BUT ARE NOT LIMITED TO TICKETING SOFTWARE FEES, CREDIT CARD FEES, LABOR, TICKET STOCK, PHONE FEES, AND MORE. PIPELINE TICKETING, LLC IS A FOR PROFIT ORGANIZATION, AND A PORTION OF THE SERVICE CHARGE IS REVENUE FOR PIPELINE TICKETING, LLC. THANK YOU FOR SUPPORTING YOUR LOCAL, INDEPENDENT AND SUPER FRIENDLY TICKETING COMPANY!
I still have questions/need help?

Don’t worry, we have compiled an extensive Ticket FAQ to help you with most general questions. We also have an office full of lovely ladies willing to walk you through the ticket purchasing process over the phone. Give us a ring at 785-749-3434 any-time M-F 11am-6pm CST.

GA Payment Plan

GA Full Event Pass Payment Plan

Early Bird Pricing

Reserve your GA Festival Ticket with a down payment of just $80.95! We will then split your remaining balance into two equal payments.

Pricing Breakdown
Ticket Price$195.00
Fee$15.95
Total Price$210.95
Installment Payments
Initial Payment$80.95
2nd Payment (September 8th, 2015)$57.03
Final Payment (October 8th, 2015)$57.03

Phases of the Moon Payment Plan Terms and Conditions: By selecting the payment plan option, you opted-in to our payment plan process and agree to all the terms and conditions associated with the payment plan. You authorize Pipeline Ticketing to charge your card on three (3) separate instances for the amounts detailed in the order information above. Please make sure Pipeline Ticketing has your correct e-mail address. Pipeline Ticketing is not responsible for any email notifications that are not received.

All Payment Plan Tickets are non-refundable and non-exchangeable purchase agreements. If for any reason your payments are declined, either partially or in full, then the plan is effectively in default and your ticket order will be cancelled and any payment amount received as of that date will be kept by Pipeline Ticketing. Failure to successfully transact additional payments will result in the cancellation of your tickets. No refunds of successful charges will be given for default payments. All sales and charges are final. Default payment plans may not apply to successful charges to other tickets or items. PAYMENT PLAN Tickets are subject to all other terms and conditions of the Phases of the Moon Music Festival

ALL PAYMENTS ARE AUTOMATICALLY BILLED TO THE CARD USE FOR THE FIRST PAYMENT. You cannot make manual payments. If you need to update your payment info or billing info, please contact Pipeline Ticketing by PHONE ONLY at (785) 749-3434, 11am-4pm CST, Monday-Friday

VIP Tickets

Going VIP at Phases is truly the Ultimate Festival Experience. The Phases VIP program includes all the finest components you are looking for in a premium festival experience. The VIP pass is only $501 plus fees & taxes (for ages 13+) when the tickets are purchased in advance.

Amenities Offered for VIP Patrons:

  • Private Gated Community
  • Shaded Campground
  • Expedited Check-In
  • Discounted Alcoholic Beverages
  • Free Water and Soda
  • Daily Meals
  • Showers
  • Flushing Restrooms
  • Thursday Early Arrival
  • Up-front viewing of most stages
  • Private Lounges
  • Group Campfires
  • Complimentary VIP gift

More VIP Features/Amenities

Premium Camping and Early Arrival

Our VIP guests are treated to the premier shaded camping location on the entire festival site. Located close to all the action yet secluded in a private gated community, it offers the best and most secure camping at Phases. The VIP campground is secured by round the clock security at each of the VIP entrances. VIP Full Event guests are also invited to arrive a day early (Thursday) to beat all the traffic and get settled and acclimated before the crowds arrive.  Note: early arrival privileges are not included with VIP Two Day Passes.

Front Row Access

VIP ticket holders have exclusive access to a private front row viewing area at the Main Stages. These areas are not available to artists, media, press or staff; they really are just for VIP pass holders. VIP patrons are also privileged to enjoy some exclusive offerings and entertainment including the Thursday evening Pot Luck dinner, the Thursday evening VIP concert sets, the VIP campfire ring and a host of impromptu VIP private sets by various artists.

Hospitality

Leave the cooking to us while you concentrate on the more important stuff like friends, fun and frolic. VIP patrons are treated to 2 catered meals a day (lunch & dinner) in our VIP Pavilion. The Phases VIP experience also comes complete with round the clock beverage and snack service in one of three VIP hospitality areas. And yes, you do have coffee in the morning.

Convenience and Comfort

Camping doesn’t have to include “roughing it” when you go VIP. Phases VIP patrons are treated to two of the most luxurious camping amenities. Hot showers and climate controlled flushing toilets are both included in the Phases VIP experience.

Service

We pride ourselves on offering over the top customer service. Our round the clock VIP staff will go out of their way to make your experience spectacular. Some of the many services our concierge staff can offer include ice sales at your doorstep, locksmith service, canoe rental assistance. Just ask, they are there to serve you.

GO VIP – It’s the only way to live!

Are children free in VIP?

All children 12 and under are free with proof of age when accompanied by an adult with a VIP pass..

I have VIP tickets but my friend(s) do not. Can they camp with me in VIP? Can they visit my campground?

No. The VIP campground is a “gated community” in order to protect the many perks of the VIP Program: shaded camping, meals, beverage service, bathroom facilities, and VIP lounge. Only VIP Pass holders can enter the VIP campground. VIP Pass holders are more than welcome to camp with their friends in primitive, non-VIP camping.

I have VIP tickets; Can I park my RV in the VIP camping area?

Please give the ladies at Pipeline Ticketing a call to discuss bringing a RV into VIP. We are open M-F 11am-6pm CST. You can reach us by phone at 785-749-3434 or email at ticketingsupport@potm.us.

I still have questions/need help?

Don’t worry, we have compiled an extensive Ticket FAQ to help you with most general questions. We also have an office full of lovely ladies willing to walk you through the ticket purchasing process over the phone. Give us a ring at 785-749-3434 any-time M-F 11am-6pm CST.

VIP Payment Plan

VIP Full Event Pass Payment Plan

Early Bird Pricing

Reserve your VIP Festival Ticket with a down payment of just $190.97! We will then split your remaining balance into two equal payments.

Pricing Breakdown
Ticket Price$501.00
Fee$23.95
Total Price$524.95
Installment Payments
Initial Payment$190.97
2nd Payment (September 8th, 2015)$155.02
Final Payment (October 8th, 2015)$155.02

Phases of the Moon Payment Plan Terms and Conditions: By selecting the payment plan option, you opted-in to our payment plan process and agree to all the terms and conditions associated with the payment plan. You authorize Pipeline Ticketing to charge your card on three (3) separate instances for the amounts detailed in the order information above. Please make sure Pipeline Ticketing has your correct e-mail address. Pipeline Ticketing is not responsible for any email notifications that are not received.

All Payment Plan Tickets are non-refundable and non-exchangeable purchase agreements. If for any reason your payments are declined, either partially or in full, then the plan is effectively in default and your ticket order will be cancelled and any payment amount received as of that date will be kept by Pipeline Ticketing. Failure to successfully transact additional payments will result in the cancellation of your tickets. No refunds of successful charges will be given for default payments. All sales and charges are final. Default payment plans may not apply to successful charges to other tickets or items. PAYMENT PLAN Tickets are subject to all other terms and conditions of the Phases of the Moon Music Festival

ALL PAYMENTS ARE AUTOMATICALLY BILLED TO THE CARD USE FOR THE FIRST PAYMENT. You cannot make manual payments. If you need to update your payment info or billing info, please contact Pipeline Ticketing by PHONE ONLY at (785) 749-3434, 11am-4pm CST, Monday-Friday

RV Info

RV Unreserved (Primitive RV Camping)

  • This is primitive RV camping only: No water or electric hookups are provided. A free, on-site water and dump station is available for use. Small/silent generators are allowed.
  • RV Unreserved is in the heart of all the action. Nestled between all the stages of Phases, you are within steps to any of the music, activities and amenities on the mountain.

RV’s in Reserved Camping

  • Reserved Campsites accommodate up to 8 people and include electrical hook-up and access to water!
  • A dedicated Reserved Campground host is available to help you and your friends settle into the festival. Reserved Campsite holders also have exclusive access to the shower house with warm showers and flushing toilets.
  • Two vehicle passes are provided with Reserved Campsites so you may bring two non-RV vehicles, or an RV + Support/Tow vehicle.

RV’s in VIP

  • Please give the ladies at Pipeline Ticketing a call to discuss bringing a RV into VIP. We are open M-F 11am-4pm CST. You can reach us by phone at 785-749-3434 or email at ticketingsupport@potm.us.
What do you consider a RV?

The following vehicles are considered an RV:

  • Any size RV: Class A, Class B or Class C
  • Any size Bus
  • Any vehicle wider or longer than a normal 15 passenger van
  • Any vehicle towing a trailer, camper, RV or 5th wheel of any size. If you’re hitching anything, it’s an RV.
  • Please note: Box Trucks are not allowed on the festival grounds.
All “RVs” require an RV Unreserved Camping Pass or Reserved Campsite pass.
Do you have your event pass?

Each person needs an Event Pass (such as GA Full Event) and each vehicle needs a camping pass (such as Tent Only or Next to Car). Event Passes are not included with Camping Passes and must be purchased separately.

RV Fine Print

  • EVENT PASSES ARE NOT INCLUDED WITH RV CAMPING PASSES AND MUST BE PURCHASED SEPARATELY. EACH PERSON MUST HAVE AN EVENT PASS TO ENTER THE FESTIVAL.
  • WHEN ACCOMPANIED WITH A FULL EVENT PASS, ALL RV PASSES ARE ALLOWED TO ENTER STARTING AT 4:00 PM ON THURSDAY, OCTOBER 15TH. YOU CAN VIEW A HELPFUL GATES TIME CHART IN OUR TICKET FAQ.
  • SPECIFIC CAMPING INFORMATION SUCH AS CAMPSITE SIZE, CAMPING IN LARGE GROUPS, AND OUR “FIRST COME, FIRST SERVED” POLICY IS AVAILABLE IN CAMPING FAQ ABOVE.
  • “FESTIVAL” INCLUDES CONCERTS, LATE NIGHT CONCERTS, SCHEDULED ACTIVITIES, AND  CAMPGROUNDS.
I still have questions/need help?

Don’t worry, we have compiled an extensive Ticket FAQ to help you with most general questions. We also have an office full of lovely ladies willing to walk you through the ticket purchasing process over the phone. Give us a ring at 785-749-3434 any-time M-F 11am-6pm CST.

Camping Info

Next to Car Camping

  • No need for carrying your belongings when your camp right next to your car! Next to Car camping allows you to park directly behind your camp site.
  • Next to Car camping is located in the Main Venue Camping area.
  • One camping pass is needed per vehicle. Up to five people can share one camping pass, as long as they arrive in the same vehicle.

Tent-Only Camping

  • Maximize your camping area by choosing Tent Only camping! Tent Only camping allows you to park your vehicle in a remote area and walk your belongings over to your campsite.
  • Tent Only Camping is located in the Main Venue camping area. The vehicle lot will be about a ten minute walk from the Main Venue camping area.
  • One camping pass is needed per vehicle. Up to five people can share one camping pass, as long as they arrive in the same vehicle.

Reserved Camping (Coming Soon)

  • Reserved Campsites accommodate up to 8 people and include electrical hook-up and access to water!
  • A dedicated Reserved Campground host is available to help you and your friends settle into the festival. Reserved Campsite holders also have exclusive access to the shower house with warm showers and flushing toilets.
  • Two vehicle passes are provided with Reserved Campsites so you may bring two non-RV vehicles, or an RV + Support/Tow vehicle.
What is primitive, next-to-car camping?

Phases is a music and camping festival. Think of the campgrounds as a parking lot with large stalls: when you arrive to the mountain, parking attendants will direct you to the next available stall. You park your vehicle and set up camp directly behind your vehicle. “Primitive” means there are no water/electric hookups in the campsites.

What is “first come, first served”?

Each vehicle is parked in the order they arrive, hence “first come, first served.” You cannot pick out your own campsite; a parking attendant will direct you to the next available campsite.

How big are the campsites?

Next to car camping gives you ~450 square feet of campground for your vehicle + camping area.You must fit the size of your vehicle in this area. The rest of the area can be filled with tents, chairs, coolers, etc. behind your vehicle.

Tent only camping gives you ~200 square feet of campground for camping only. Your vehicle will be parked in a different location – about a five minute walk away.

What if we have a large group and more than 1 vehicle?

If you want to camp together with multiple vehicles: you must arrive together in a caravan in order to camp the vehicles next to each other. You cannot save spots for vehicle(s) that are arriving later.

If you want to park the extra vehicle(s) somewhere else: you may park extra vehicles in the Day Parking lot. Day Parking passes will be available for sale at the box office on site.

What if we have a large group and only 1 vehicle?

Each camping pass allows you the same amount of campground, regardless of the number of people in your group. We suggest that around 5 people fit comfortable in each campsite. If you’re worried about room, you can always purchase two (or more) camping passes!

Can we park extra vehicles somewhere?

Yes. A Day Parking lot is available for purchase at the Phases Box Office for a small fee.

Can I buy more than one camping pass?

Absolutely! Each camping pass allows you ~450 square feet of campground, so if you purchase 2 camping passes you get twice the area. You must fit the size of your vehicle in this area.

Can we have more than 5 people in a vehicle?

Yes. The “5 people per vehicle” is a general guideline to help encourage you to carpool. Just keep in mind that each camping pass allows you ~450 square feet of campground, regardless of the number of people in your group. You must fit the size of your vehicle in this ~450 square feet. Hint: if you purchase 2 camping passes you get twice the camping area.

Camping Fine Print

  • EVERY VEHICLE ENTERING THE FESTIVAL WILL NEED A CAMPING OR PARKING PASS.
  • EVENT PASSES ARE NOT INCLUDED WITH THIS CAMPING PASS AND MUST BE PURCHASED SEPARATELY; EACH PERSON MUST HAVE AN EVENT PASS TO ENTER THE FESTIVAL.
  • SPECIFIC CAMPING INFORMATION SUCH AS CAMPSITE SIZE, CAMPING IN LARGE GROUPS, AND OUR “FIRST COME, FIRST SERVE” POLICY IS AVAILABLE IN CAMPING FAQ ABOVE.
  • “FESTIVAL” INCLUDES CONCERTS, LATE NIGHT CONCERTS, SCHEDULED ACTIVITIES, AND CAMPGROUNDS.

Tickets FAQ

I’m still not clear on GA and VIP passes…

General Admission

Each person entering the festival requires their own Event Pass such as Full Event or Two-Day. All children 12 and under are free when accompanied with an adult.

In addition to each person having their own Event Pass, every vehicle entering the festival requires a Camping Pass or a Parking Pass such as Tent Only or Next to Car . Up to 5 people can ride in one vehicle and split the cost of camping or parking. RVs and other oversized vehicles require an RV Pass. Camping Passes are good for the whole weekend, so you need to buy only one camping pass for the weekend; you do not need to purchase a Camping Pass for each night.

VIP

Each person entering the festival requires their own VIP Pass, and that’s it!

Camping is included in the VIP ticket cost, so there is no need to purchase any additional camping passes with VIP if you are coming in a standard vehicle such as a car, truck or SUV.

Please give the ladies at Pipeline Ticketing a call to discuss bringing a RV into VIP. We are open M-F 11am-6pm CST. You can reach us by phone at 785-749-3434 or email at ticketingsupport@potm.us

What kind of ticket do I need for my vehicle?

General Admission
Up to five people may ride in one vehicle and split the cost of the Camping Pass.

Don’t forget! Each person riding in the vehicle also requires their own Event Pass to enter the festival. “Festival” includes the campgrounds, concert fields, day parking and everything in between.

Please note: Box Trucks are not allowed on the festival grounds.

Vehicle TypeCamping Pass required per vehicle
Motorcycles, Cars, Vans, Trucks and SUVs up to 24 feet in length; no trailers or campersTent Only Camping
Next to Car CampingDay Parking
The following vehicles are considered an RV, and every RV entering the festival requires an RV Camping Pass:

  1. Any size RV: Class A, Class B or Class C
  2. Any size Bus
  3. Any vehicle wider or longer than a normal
  4. 15 passenger van
  5. Any vehicle towing a trailer, camper, RV or 5th wheel of any size. If you’re hitching anything, it’s an RV.
RV Unreserved or Reserved Campsite
Any vehicle over 60 feet in length.

This 60 feet must include any hitched trailers or campers in the total length.

That’s pretty large man… a minimum of 2 RV Passes is required.

VIP
Don’t forget! VIP Passes are a per person cost.

Vehicle TypeCamping Pass required for VIP
Motorcycles, Cars, Vans, Trucks and SUVs up to 24 feet in length; no trailers or campersNo worries here: VIP tickets include the cost of camping, so you don’t need to purchase any camping passes if you’re going VIP!
The following vehicles are considered an RV

  1. Any size RV: Class A, Class B or Class C
  2. Any size Bus
  3. Any vehicle wider or longer than a normal
  4. 15 passenger van
  5. Any vehicle towing a trailer, camper, RV or 5th wheel of any size. If you’re hitching anything, it’s an RV.
Please give the ladies at Pipeline Ticketing a call to discuss bringing a RV into VIP. We are open M-F 11am-6pm CST. You can reach us by phone at 785-749-3434 or email at support@potm.us
When can I enter the festival? When are gate times?

General Admission
Don’t forget! Each person requires their own Event Pass to enter the festival, and each vehicle requires a Camping Pass. Up to 5 people can ride in one vehicle and split the cost of camping. “Festival” includes the campgrounds, concert fields, day parking and everything in between.

If you have this Event Passwith this Camping Passthen your Gate Time is:
Full EventReserved CampsiteThursday October 15th, 4:00 pm
Full EventRV UnreservedThursday October 15th, 4:00 pm
Full EventTent Only or Next to Car camping + Early Entry add on ticket (Per Person) Thursday October 15th, 4:00 pm
Full EventTent Only CampingTBA
Full EventNext to Car CampingTBA
Two DayANY camping passSaturday October 17th, 8am

In a nutshell: You cannot enter the festival, or any part of the festival, before your listed gate time. You cannot come early and “just set up camp for the night.” If you arrive before your gate time, you will be turned around.

VIP
Don’t forget! VIP Passes are a per person cost.

If you have this VIP Passthen your Gate Time is:
VIP Full EventThursday October 15th, 4:00 pm

In a nutshell: You cannot enter the festival, or any part of the festival, before your listed gate time. You cannot come early and “just set up camp for the night.” If you arrive before your gate time, you will be turned around.

Why don’t you have single day tickets?

Single day tickets such as “Friday Only” are not available for purchase. We cater our ticket sales to those who come and camp the whole weekend with us; Phases is a music and camping festival. Mulberry Mountain is a very rural and beautiful setting, and is best experienced by long stays.

Are kids free?

All children 12 and under are free with proof of age when accompanied by an adult.

I have questions about the festival, but not about buying tickets.

Please visit our Festival FAQ that covers more festival information such as our rules, pet policies, directions, and more! If you still have questions you can give us a call at 785-749-3434 anytime M-F 11AM-6PM CST or email us at support@potm.us

Are payment plans available?

Yes. A Payment plan will be available until August 8th for purchasing Full Event Passes and VIP Full Event Passes with 3 easy payments. You must create and sign into your online account when purchasing through the payment plan. 1/3 of the base price plus all service and shipping fees are due at the time of purchase, and the remaining 1/3 payments are deducted automatically from your stored credit card on September 8th, and October 8th 2015.

I still have questions!?

First, please visit our Festival FAQ that covers more festival information such as our rules, pet policies, directions, and more!

Contact Pipeline Ticketing at (785) 749-3434, 11am-6pm CST, Monday-Friday, or ticketingsupport@potm.us AT LEAST one week prior to the festival. Any ticket issues within 1 week of the festival need to be addressed at the on-site Box Office.

What is your fine print?

  • “Phases of the Moon” includes Pipeline Productions Inc., OK Productions Inc., Mulberry Mountain Lodging and Events LLC, and their affiliates.  “Festival” includes the concerts and concert areas, stage areas, activities and activity areas, shopping areas, campgrounds, parking lots, and any other area or activity deemed as “festival” by Phases of the Moon.
  • ALL SALES ARE FINAL.  NO REFUNDS or EXCHANGES for ANY REASON.  All acts, times and locations are subject to change without notice. You are buying ticket(s) to the festival, not to see a single band; artist cancellation of any kind is not grounds for a refund.  Festival is RAIN or SHINE; Phases of the Moon reserves the right to limit stage sets during severe weather. Your safety is our #1 concern.
  • PrintPass name changes are not allowed.  If you absolutely need to issue your tickets to someone else, then the entire order must be placed under Will Call and only one (1) Will Call name change is allowed.
  • Phases of the Moon has in-house photography and video staff roaming the festival grounds for footage. Ticket users consent to their image being used by Phases, especially if you stop and pose for the media staff.
  • You exchange your ticket for a wristband; wristbands are VOID if removed, exchanged, transferred, tampered or altered in any way (including cutting off the excess fabric).  Counterfeited tickets and/or wristbands will be confiscated, and the persons holding, using, wearing or selling counterfeit ticket(s) and/or wristband(s) will be ejected from the festival and are subject to prosecution under local, state and federal laws.
  • Use caution when enjoying the many activities at the festival; participation in any activities are at your sole discretion.  Phases cannot be held liable for any injuries or property damage that result from your participation in these activities.
  • All persons determined by Phases  to be acting in an illegal, offensive or disorderly fashion will be ejected from the festival without refund.  All persons and vehicles are subject to a security search for illegal or prohibited contraband.  If you are removed from the festival for any reason, you will not be allowed back into the festival even with the purchase of a new ticket.
  • The same people who operate all of Pipeline Ticketing are the same people who run the Box Office during the festival.  Any and all last minute ticket issues need to be addressed at the Box Office directly. “Last minute” includes trying to contact Pipeline Ticketing via phone or email from Saturday October 10th  through Sunday October 18th, and “ticket issues” includes anything related to tickets, purchased tickets, and attempted ticket purchases to the Phases of the Moon Music + Art Festival.  While we at Pipeline Ticketing have every intention to answer the phones and email account during the festival, it is NOT guaranteed as we are busy running the Phases Box Offices. All ticket sales are final!  There are no refunds for “I tried to get a hold of you, but no one answered.”  Come see us at the Box Office, we’re there to help you!

GA Tickets FAQ

Do you have your camping/car pass?

Every vehicle entering the festival will need a camping or parking pass. Event Passes are not included with this Camping Pass and must be purchased separately. Each person needs an Event Pass and each vehicle needs a camping/parking pass.

What do I get with my General Admission Event Passes?

  • Access to all stages
  • Entry to all venue areas
  • Late night show access
  • Opportunity to have the best weekend of your life!
GA Fine Print

  • CHILDREN UNDER THE AGE OF 13 WILL BE ALLOWED INTO THE FESTIVAL FREE OF CHARGE WITH PROOF OF AGE.
  • CAMPING IS NOT INCLUDED WITH THE EVENT PASSES AND MUST BE PURCHASED SEPARATELY. EVERY VEHICLE ENTERING THE FESTIVAL REQUIRES A CAMPING OR PARKING PASS.
  • GATE TIMES FOR EVENT PASSES DEPEND ON THE TYPE OF CAMPING PASS YOU HAVE; VIEW A SIMPLE GATE TIMES CHART IN OUR TICKET FAQ.
  • “FESTIVAL” INCLUDES CONCERTS, LATE NIGHT CONCERTS, SCHEDULED ACTIVITIES, AND CAMPGROUNDS.
  • ALL SALES ARE FINAL: NO REFUNDS OR EXCHANGES FOR ANY REASON. PHASES OF THE MOON MUSIC + ART FESTIVAL 2015 IS RAIN OR SHINE. ALL ACTS, TIMES AND LOCATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
  • ARKANSAS SALES TAX AND TOURISM TAX: ALL TICKETS HAVE A 8% ARKANSAS SALES TAX ADDED DURING THE PURCHASE. IN ADDITION TO SALES TAX, ALL CAMPING PASSES ALSO HAVE A 2% ARKANSAS TOURISM TAX ADDED DURING THE PURCHASE. THESE TAXES ARE CALCULATED FROM THE BASE PRICE OF THE TICKET DURING CHECKOUT.
  • ABOUT SERVICE CHARGES: WE AT PIPELINE TICKETING MAKE EVERY EFFORT TO KEEP OUR SERVICE CHARGE AS LOW AS POSSIBLE. THIS CHARGE HELPS COVER THE COST OF TICKETING OPERATIONS, WHICH INCLUDE BUT ARE NOT LIMITED TO TICKETING SOFTWARE FEES, CREDIT CARD FEES, LABOR, TICKET STOCK, PHONE FEES, AND MORE. PIPELINE TICKETING, LLC IS A FOR PROFIT ORGANIZATION, AND A PORTION OF THE SERVICE CHARGE IS REVENUE FOR PIPELINE TICKETING, LLC. THANK YOU FOR SUPPORTING YOUR LOCAL, INDEPENDENT AND SUPER FRIENDLY TICKETING COMPANY!

VIP Tickets FAQ

What do VIP tickets include?

VIP tickets are all inclusive and come with: meals, beverage service, early arrival privileges (for VIP Full Event), bathroom and shower facilities, exclusive upfront viewing at the main stages, VIP pavilion and lounge, super friendly VIP staff to assist you with settling into the festival and free camping in the shaded VIP campground.
You do not need to purchase any additional camping passes with VIP.

Are children free in VIP?

All children 12 and under are free with proof of age when accompanied by an adult with a VIP pass..

I have VIP tickets but my friend(s) do not. Can they camp with me in VIP? Can they visit my campground?

No. The VIP campground is a “gated community” in order to protect the many perks of the VIP Program: shaded camping, meals, beverage service, bathroom facilities, and VIP lounge. Only VIP Pass holders can enter the VIP campground. VIP Pass holders are more than welcome to camp with their friends in primitive, non-VIP camping.

I have VIP tickets; Can I park my RV in the VIP camping area?

Please give the ladies at Pipeline Ticketing a call to discuss bringing a RV into VIP. We are open M-F 11am-6pm CST. You can reach us by phone at 785-749-3434 or email at ticketingsupport@potm.us.

RV Tickets FAQ

What do you consider a RV?

The following vehicles are considered an RV:

  • Any size RV: Class A, Class B or Class C
  • Any size Bus
  • Any vehicle wider or longer than a normal 15 passenger van
  • Any vehicle towing a trailer, camper, RV or 5th wheel of any size. If you’re hitching anything, it’s an RV.
  • Please note: Box Trucks are not allowed on the festival grounds.
All “RVs” require an RV Unreserved Camping Pass or Reserved Campsite pass.
Do I need an extra pass for my RV?

Yes. All vehicles considered an “RV” require one of the following:

  • RV Unreserved Camping Pass
  • Reserved Campsite
  • VIP RV Reservation

All vehicles with an RV Unreserved Pass are required to park in the designated RV Unreserved Campground. Any vehicle that requires an RV Unreserved Pass but arrives on site with Tent Only or Next to Car  will be turned around, and sent back to the box office to acquire the correct camping pass.

Are there RV hookups available?

RV Unreserved does NOT include any water or electric hookups. Small or silent generators are allowed at all RV Unreserved campgrounds. “RV Unreserved” and the “RV for VIP Reservation” can access the free water/dump station located on the Main Festival Venue. Please review our Reserved Campsites option for campsites with water and electric hookups.

RV Fine Print

  • EVENT PASSES ARE NOT INCLUDED WITH RV CAMPING PASSES AND MUST BE PURCHASED SEPARATELY. EACH PERSON MUST HAVE AN EVENT PASS TO ENTER THE FESTIVAL.
  • WHEN ACCOMPANIED WITH A FULL EVENT PASS, ALL RV PASSES ARE ALLOWED TO ENTER STARTING AT 4:00 PM ON THURSDAY, OCTOBER 15TH. YOU CAN VIEW A HELPFUL GATES TIME CHART IN OUR TICKET FAQ.
  • SPECIFIC CAMPING INFORMATION SUCH AS CAMPSITE SIZE, CAMPING IN LARGE GROUPS, AND OUR “FIRST COME, FIRST SERVED” POLICY IS AVAILABLE IN CAMPING FAQ ABOVE.
  • “FESTIVAL” INCLUDES CONCERTS, LATE NIGHT CONCERTS, SCHEDULED ACTIVITIES, AND  CAMPGROUNDS.

Camping FAQ

What is primitive, next-to-car camping?

Phases is a music and camping festival. Think of the campgrounds as a parking lot with large stalls: when you arrive to the mountain, parking attendants will direct you to the next available stall. You park your vehicle and set up camp directly behind your vehicle. “Primitive” means there are no water/electric hookups in the campsites.

What is “first come, first served”?

Each vehicle is parked in the order they arrive, hence “first come, first served.” You cannot pick out your own campsite; a parking attendant will direct you to the next available campsite.

How big are the campsites?

Next to car camping gives you ~450 square feet of campground for your vehicle + camping area.You must fit the size of your vehicle in this area. The rest of the area can be filled with tents, chairs, coolers, etc. behind your vehicle.

Tent only camping gives you ~200 square feet of campground for camping only. Your vehicle will be parked in a different location – about a five minute walk away.

What if we have a large group and more than 1 vehicle?

If you want to camp together with multiple vehicles: you must arrive together in a caravan in order to camp the vehicles next to each other. You cannot save spots for vehicle(s) that are arriving later.

If you want to park the extra vehicle(s) somewhere else: you may park extra vehicles in the Day Parking lot. Day Parking passes will be available for sale at the box office on site.

What if we have a large group and only 1 vehicle?

Each camping pass allows you the same amount of campground, regardless of the number of people in your group. We suggest that around 5 people fit comfortable in each campsite. If you’re worried about room, you can always purchase two (or more) camping passes!

Can we park extra vehicles somewhere?

Yes. A Day Parking lot is available for purchase at the Phases Box Office for a small fee.

What do you mean by ~450/~200 square feet?

All campground sizes are approximate, and subject to change without notice. Some campgrounds will be larger, some will be smaller.

Can I buy more than one camping pass?

Absolutely! Each camping pass allows you ~450 square feet of campground, so if you purchase 2 camping passes you get twice the area. You must fit the size of your vehicle in this area.

Can we have more than 5 people in a vehicle?

Yes. The “5 people per vehicle” is a general guideline to help encourage you to carpool. Just keep in mind that each camping pass allows you ~450 square feet of campground, regardless of the number of people in your group. You must fit the size of your vehicle in this ~450 square feet. Hint: if you purchase 2 camping passes you get twice the camping area.

Camping Fine Print

  • EVERY VEHICLE ENTERING THE FESTIVAL WILL NEED A CAMPING OR PARKING PASS.
  • EVENT PASSES ARE NOT INCLUDED WITH THIS CAMPING PASS AND MUST BE PURCHASED SEPARATELY; EACH PERSON MUST HAVE AN EVENT PASS TO ENTER THE FESTIVAL.
  • SPECIFIC CAMPING INFORMATION SUCH AS CAMPSITE SIZE, CAMPING IN LARGE GROUPS, AND OUR “FIRST COME, FIRST SERVE” POLICY IS AVAILABLE IN CAMPING FAQ ABOVE.
  • “FESTIVAL” INCLUDES CONCERTS, LATE NIGHT CONCERTS, SCHEDULED ACTIVITIES, AND CAMPGROUNDS.

Purchasing Tickets FAQ

Are payment plans available?

Yes. A Payment plan will be available until August 8th for purchasing Full Event Passes and VIP Full Event Passes with 3 easy payments. You must create and sign into your online account when purchasing through the payment plan. 1/3 of the base price plus all service and shipping fees are due at the time of purchase, and the remaining 1/3 payments are deducted automatically from your stored credit card on September 8th, and October 8th 2015.

I found tickets/wristbands on Ebay/Craigslist, should I buy them?

TICKETS: Buyer beware when purchasing from a third party such as Ebay or Craigslist; tickets purchased through these avenues CANNOT BE GUARANTEED. WRISTBANDS: DO NOT PURCHASE WRISTBANDS FROM ANY INDVIDUAL FOR ANY REASON; THEY ARE NOT VALID!

Ticket Orders FAQ

I lost my tickets, I washed my tickets, my roommate threw away my tickets… what do I do?

Treat your tickets as if they are cash. Lost or damaged tickets will NOT be reissued; this policy will be strictly enforced. Keep tickets in a cool, dry and safe place. Think about it: if you lose money after taking it out of the ATM, can you get new money from the bank? Nope.

I need to change/cancel my order, what do I do?

ALL TICKET SALES ARE FINAL; NO CANCELLATIONS, REFUNDS or EXCHANGES for ANY REASON. For all other changes (i.e. address changes, Will Call name changes, etc.), contact Pipeline Ticketing at (785) 749-3434, 11am-6pm CST, Monday-Friday or ticketingsupport@potm.us AT LEAST one week prior to the festival. Any ticket issues within 1 week of the festival need to be addressed at the on-site Box Office.

I’ve already placed an order, but have questions about my ticket purchase.

Please contact Pipeline Ticketing at (785) 749-3434, 11am-6pm CST, Monday-Friday or ticketingsupport@potm.us AT LEAST one week prior to the festival. Any ticket issues within 1 week of the festival need to be addressed at the on-site Box Office.

Someone stole my tickets, what do I do?

File a police report and contact Pipeline Ticketing at (785) 749-3434, 11am-6pm CST, Monday-Friday or ticketingsupport@potm.us. Have a scanned or electronic copy of the police report ready.

What is your fine print?

  • “Phases of the Moon” includes Pipeline Productions Inc., OK Productions Inc., Mulberry Mountain Lodging and Events LLC, and their affiliates.  “Festival” includes the concerts and concert areas, stage areas, activities and activity areas, shopping areas, campgrounds, parking lots, and any other area or activity deemed as “festival” by Phases of the Moon.
  • ALL SALES ARE FINAL.  NO REFUNDS or EXCHANGES for ANY REASON.  All acts, times and locations are subject to change without notice. You are buying ticket(s) to the festival, not to see a single band; artist cancellation of any kind is not grounds for a refund.  Festival is RAIN or SHINE; Phases of the Moon reserves the right to limit stage sets during severe weather. Your safety is our #1 concern.
  • PrintPass name changes are not allowed.  If you absolutely need to issue your tickets to someone else, then the entire order must be placed under Will Call and only one (1) Will Call name change is allowed.
  • Phases of the Moon has in-house photography and video staff roaming the festival grounds for footage. Ticket users consent to their image being used by Phases, especially if you stop and pose for the media staff.
  • You exchange your ticket for a wristband; wristbands are VOID if removed, exchanged, transferred, tampered or altered in any way (including cutting off the excess fabric).  Counterfeited tickets and/or wristbands will be confiscated, and the persons holding, using, wearing or selling counterfeit ticket(s) and/or wristband(s) will be ejected from the festival and are subject to prosecution under local, state and federal laws.
  • Use caution when enjoying the many activities at the festival; participation in any activities are at your sole discretion.  Phases cannot be held liable for any injuries or property damage that result from your participation in these activities.
  • All persons determined by Phases  to be acting in an illegal, offensive or disorderly fashion will be ejected from the festival without refund.  All persons and vehicles are subject to a security search for illegal or prohibited contraband.  If you are removed from the festival for any reason, you will not be allowed back into the festival even with the purchase of a new ticket.
  • The same people who operate all of Pipeline Ticketing are the same people who run the Box Office during the festival.  Any and all last minute ticket issues need to be addressed at the Box Office directly. “Last minute” includes trying to contact Pipeline Ticketing via phone or email from Saturday October 10th  through Sunday October 18th, and “ticket issues” includes anything related to tickets, purchased tickets, and attempted ticket purchases to the Phases of the Moon Music + Art Festival.  While we at Pipeline Ticketing have every intention to answer the phones and email account during the festival, it is NOT guaranteed as we are busy running the Phases Box Offices. All ticket sales are final!  There are no refunds for “I tried to get a hold of you, but no one answered.”  Come see us at the Box Office, we’re there to help you!

Print Pass FAQ

My PrintPass did not arrive but I have a receipt, what should I do?

First, remain calm. Did you check your spam/junk folder? If your PrintPasses are not there either, do not fret as you have an order confirmation. DO NOT PURCHASE NEW TICKETS; YOU WILL NOT BE REFUNDED FOR MAKING MULTIPLE ORDERS. Contact Pipeline Ticketing at (785) 749-3434, 11am-6pm CST, Monday-Friday, or ticketingsupport@potm.us AT LEAST one week prior to the festival. Any ticket issues within 1 week of the festival need to be addressed at the on-site Box Office.

My PrintPass did not print correctly, can I print again?

Yes. You can access your PrintPasses up to five times. But before trying to print again, check that you have enough ink in your printer and the latest Adobe PDF reader. If you are still having troubles printing at home, contact Pipeline Ticketing at (785) 749-3434, 11am-6pm CST, Monday-Friday, or ticketingsupport@potm.us AT LEAST one week prior to the festival. Any ticket issues within 1 week of the festival need to be addressed at the on-site Box Office.

Shipping Tickets FAQ

How and when will my tickets ship? What are the shipping costs?

Shipping OptionCostHow is it delivered?Expected Delivery TimeIs the delivery tracked?
PrintPass$1.50 per ticketEmailYou will receive an email with instructions on how to download and print your ticket(s).  Be sure and check your spam/junk folder for this email too.Yes
USPS Mail$1.50 per orderFirst Class USPS

snail mail

Allow the USPS a full 4-6 weeks to deliver your order.No
USPS Priority$7.00 per orderPriority USPS mailAllow the USPS a full 1-2 weeks to deliver your order.No
FedEx$15.00 per orderFedEx “Express Saver”Allow FedEx up to 7 days to deliver your order.

You will receive an email directly from FedEx with your tracking number when your order is shipped, and be sure to check your spam/junk folder for the email from FedEx.

Yes
International Shipping*$15.00 per orderUSPS Priority Flat Rate InternationalAllow the USPS a full 4-6 weeks to deliver your order.No
Will CallFREE!Tickets are held for you at the festival Box OfficeSimply bring a valid photo ID and the card used to make the purchase to the Box Office to pick up your tickets at the festival.n/a
Payment Plans: your third and final payment is due on October 8th, 2015 on the credit card stored on file.  Once your third and final payment is successful, your tickets will then ship by the shipping option you chose during your purchase.

* Through trial and error, we strongly urge you to avoid shipping internationally due to its high cost and low guarantee of delivery.  Please consider having your tickets to be picked up at Will Call; have your tickets shipped to a friend/family member in the states; or have your tickets emailed to you with PrintPass.

I still have not received my tickets in the mail or through FedEx, help?!

Please contact Pipeline Ticketing at (785) 749-3434, 11am-6pm CST, Monday-Friday or ticketingsupport@potm.us AT LEAST one week prior to the festival. Any ticket issues within 1 week of the festival need to be addressed at the on-site Box Office.

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